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Customer Fraud Safety Plan

Self‑Assessment

1) Sign-in security Passkeys or app‑based MFA SMS codes Password only Reused simple password

2) Password habits Unique + manager Mostly unique Reuse many One password for all

3) Device hygiene Auto‑updates on OS & apps; antivirus enabled I update monthly I update rarely Outdated / no antivirus

4) Network choices I bank only on cellular or trusted Wi‑Fi I sometimes use public Wi‑Fi with VPN I sometimes bank on public Wi‑Fi without VPN I often bank on public Wi‑Fi without VPN

5) Alerts & monitoring I enabled card, balance, and transaction alerts I enabled some alerts I rarely check activity I never check activity

6) Remote access & unsolicited help I never allow remote access unless I initiated support I’m cautious but have allowed it once I’ve installed remote tools when asked I keep remote tools installed

7) Payments behavior (P2P, wires, gift cards) I only pay people I know; I verify big transfers I’ve paid unfamiliar people once or twice I’ve sent money to strangers / unusual requests I’ve used gift cards for payments

8) Phishing awareness I check sender, hover links, and never click unexpected links I’m careful, but sometimes click I often click links in emails/texts I open most links and attachments

9) Physical card use I inspect readers and cover my PIN I cover my PIN but rarely inspect readers I rarely cover my PIN I never cover my PIN

10) Extra safeguards I use a password manager I freeze my credit or have fraud alerts I use biometrics / device lock

Risk Gauge

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Your Personalized Action Plan

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Routing Number: 107002008

NMLS Institution ID #925605

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(505) 425-7584
[email protected]
Mon - Fri: 8:30 A.M. - 4:00 P.M.
600 Douglas Avenue
Las Vegas, NM 87701

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